Working at Walmart
![Builders associates celebrate outside a store, joyfully reaching their arms up in the air.](/content/dam/massmart/images/people/Culture-lead.png)
A better life starting today
Culture is the foundation of everything we do at Massmart. It’s how we deliver superior customer service, create a great frontline work environment and improve performance in order to achieve our common purpose of saving people money so they can live better. Each of our four values – Service to the Customer, Respect for the Individual, Strive for Excellence and Act with Integrity help us deliver business results and create a culture of inclusion.
Service to the customer
Without our customers Massmart would not be here today. We put our customers first, anticipate their wants and needs and exceed their expectations.
Respect for the individual
We treat people with dignity, lead by example and listen to each other. We seek and embrace differences in people, ideas and experiences.
Striving for excellence
We are a high performance team and expect the best from ourselves. We own our work and results, each day & in everything we do, we ask ourselves “have I done my best?”
Act with integrity
We are honest, fair and objective. We speak up about concerns and comply with laws and our policies. We do what we have promised to do, even when nobody is watching.
If these values resonate with you, then Massmart is the place for you!
BUA
BUA is a South Sotho word that means speak freely, through our annual associate engagement survey we encourage our associates to do just that.
![Massmart BUA - Express yourself freely](/content/massmart/en_za/our-people/massmart-culture/jcr:content/par/block_container_copy_1970273385/block-container-par/columns_new_copy_384/column_2/image_2_0.img.jpg/1714494920636.jpg)
![Massmart IMPILO - A better way of life](/content/massmart/en_za/our-people/massmart-culture/jcr:content/par/block_container_copy/block-container-par/columns_new_copy_384/column_1/image_2_0.img.jpg/1714494983116.jpg)
IMPILO
We understand that associate wellness is critical to the achievement of Massmart’s organisational goals, which is why all Massmart associates have access to the Impilo Wellness Programme.